IM John Chow Companies making a lot of effort to market its name to new customers through social networks, but in 2013 proves that the best ever customers are your current customers, and they are less expensive course to find new customers. Since it is expected that reacts to your customers current with the latest social on your pages, and marketing and dissemination of knowledge on the networks Facebook and Twitter and Linked In.
Customer and share your enthusiasm when they retransmit Ngredat your company via Twitter, and publish your posts to their own pages on Facebook. The satisfied customers for services they talk about your acquaintances and friends, and these customers is to optimized to attract new customers
Social participation increase your marketing
The small size of the company an advantage in the event of the use of social networks, and the ability to communicate with all users of the network, and reply to all comments, and you can use this point to your advantage through the following aspects
Participated in dialogues with your customers, and established discussions with them
Reply personally to customer questions, comments, complaints, and Ataraouathm, and motivate them to debate and talk continuity
Stimulate your customers to post all the updates and issues raised on your page, and invite them to participate via comments, or pictures, or any useful additions
Consumer reviews very important
Studies indicate that 78% of consumers trust the recommendations of other consumers, despite the lack of knowledge of their personal, and you can imagine that this greatly increase the confidence in the event of a recommendation from a colleague or friend, while trust 14% only in ads
And affect the opinions of consumers that they come across social networks is very large in the company’s performance, and product development, and address its weaknesses, and you have to be careful to answer consumer complaints quickly before it spreads further, and at the same time do not forget to thank consumers dissatisfied with your services for their positive comments, and ask them to post these views to their personal pages on social networks.
Success requires testing
There are many trials and errors on social networks, sometimes do not get that we send updates on social networks, and we think that it is very strong on any replies, while other updates erupted unexpected series of discussions
So should the company tested these results, and the exploitation of the updates that ensure its success, and through follow-up Standing content that raises the largest amount of responses and comments on these networks.